Comment by munk-a
1 day ago
I just checked - frustrated customers isn't a metric we track for performance incentives so no, they do not.
1 day ago
I just checked - frustrated customers isn't a metric we track for performance incentives so no, they do not.
Even if you do track them, if 0.1% of customers are unhappy and contacting support, that's not worth any kind of thought when AI is such an open space at the moment.