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Comment by cactusplant7374

1 day ago

You're right.

https://github.com/anthropics/claude-code/issues

Codex has less but they also had quite a few outages in December. And I don't think Codex is as popular as Claude Code but that could change.

Don't bother filing issues there. Their issue tracker is a galaxy-sized joke. They automatically close issues after 30 days of inactivity even if they weren't fixed, just to keep the issue count low.

The Reasonable Man might think that an AI company OF ALL COMPANIES would be able to use AI to triage bug tickets and reproduce them, but no! They expect humans to keep wasting their own time reproducing, pinging tickets and correcting Claude when it makes mistakes.

Random example: https://github.com/anthropics/claude-code/issues/12358

First reply from Anthropic: "Found 3 possible duplicate issues: This issue will be automatically closed as a duplicate in 3 days."

User replies, two of the tickets are irrelevant, one didn't help.

Second reply: "This issue has been inactive for 30 days. If the issue is still occurring, please comment to let us know. Otherwise, this issue will be automatically closed in 30 days for housekeeping purposes."

Every ticket I ever filed was auto-closed for inactivity. Complete waste of time. I won't bother filing bugs again.

  • > Every ticket I ever filed was auto-closed for inactivity. Complete waste of time. I won't bother filing bugs again.

    Upcoming Anthropic Press Release: By using Claude to direct users to existing bugs reports, we have reduced tickets requiring direct action by xx% and even reduced the rate of incoming tickets