Comment by disillusioned
13 hours ago
That's weird. I remember the great SMB cleavering, where they spiked anyone that was, say, a small brick & mortar, preferring to focus on firms that were more pure tech and higher average balances. I've banked with Brex for, I don't know, 5 or 6 years now, and somehow dodged that, but it was concerning at the time since migrating operating accounts is an enormous pain in my ass.
This was made a bit more annoying when they lost their magical single operating cash sweep account and forced you to split to a separate Treasury account in order to earn interest. Even with auto balance shifting rules, I've had a few transactions fail because of bad timing. (And ACH is scheduled at the same time an intra-bank transfer is scheduled, but the ACH processes overnight and intra-bank has to wait until market open.) Super obnoxious.
Yeah it's actually been quite horrific how many (albeit rare but severe) payroll payments, rent payments, or large scheduled vendor payments we were a day late on because of the moronically dumb transfer rules. We also had minimum balance enforcement and even then it would often somehow magically screw up.
Or having to double login to Brex to first do a transfer from treasury and then wait hours to then login and schedule the ACH.
Anyways will never use Brex again after all that annoyance.