Comment by mtlmtlmtlmtl

I'm so fed up with Proton. I will be taking my business elsewhere. Instead of making a great product for X, they've decided to make a series of extremely mediocre products for P, Q, X, Y, Z and W, all of which are left missing the most basic features for years. Features which even the free alternatives already have. Things like supporting unicode in email headers without having to use punycode, creating mailboxes from sieve filters and a bunch of other sieve expansions, and decent, portable, non-bugridden integration with email clients. Protondrive has such dogshit speeds it's basically completely useless. The nat-pmp support on their vpn servers is very strange, and it took me a couple weeks to craft a script that could handle all of its idiosyncrasies, none of which are documented. I haven't even bothered trying their calendar, password manager, or the Yet Another AI Service they keep sending me upselling emails for. I don't need any of those things, but I'm sure they have similarly lacklustre feature parity.

Doesn't help that when i notify them about these things, their support people just gaslight me. "I've notified our development team about this". Then nothing happens. I told them about the speed issue with protondrive when it was new, that was years ago now. Still not fixed, no updates, nada.

I will be moving to something like fastmail, plus some other vpn service, since those are the only two products of theirs I'm actually using. It seems like I'll get a far better product in both cases for almost half the overall cost.