Comment by 9rx
11 hours ago
Yes, it is not too much to require that that if you offer something to someone that the receiving party is able to have a conversation with you. You can still reject them in the end, but being able to ask the people involved questions is a reasonable expectation — but many of these big tech companies have made it effectively impossible.
If you want to live life as a hermit, good on ya, but then maybe accept that life and don't offer other people stuff?
Most countries have laws about a minimum level of customer support for things you pay for.