Comment by testaccount28

it's transaction fraud insurance. like any insurance, you pay a small amount regularly, and in return get protection in case of large sporadic loss.

points are just premiums: some insurance consumers are a greater risk, and so pay more.

any convenience features are built on top of the insurance product: _because_ all players are covered, _therefore_ i can make online purchases. _since_ (i have a justified expectation that) i am not liable for fraudulent use of my account number, _therefore_ i can read it to a customer service rep over the phone.

we can of course debate whether 2% is a good price for this coverage! but there must be some price paid here -- if the insurance broker doesn't collect it, the scammers will. this, after all, is the real tragedy.