Comment by rafram
7 hours ago
That really sucks, but they absolutely do tell you to back up all your data before sending your machine in for service. Involuntary hard drive replacements aside, your package could get lost or damaged in the mail.
7 hours ago
That really sucks, but they absolutely do tell you to back up all your data before sending your machine in for service. Involuntary hard drive replacements aside, your package could get lost or damaged in the mail.
Kinda difficult to do when the Mac does not turn on. Actually a technician came over to attempt to fix it, then just took it with him to ship it to Apple.