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Comment by tiagod

5 hours ago

I've been using this app for years. A couple months I needed to use forwarding, which is a Pro feature.

I thought I already bought it years ago, but the app asked me to pay so I bought it again. It instantly locked me out of the whole app. Later I checked and I had bought pro already in 2014 (for 5€, and I paid 30€ this time). Absolutely no answer to my emails.

Thanks for the instructions.

11 comments

tiagod

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smileybarry  3 hours ago

If you haven't already, you can ask Google for a refund on that (the second, recent) in-app purchase:

https://support.google.com/googleplay/answer/15574897?hl=en

The policies are "up to 48 hrs after purchase" but I'm sure "purchase does not work at all" is an exception. (It is on iOS)

  • cube00  3 hours ago

    > I'm sure "purchase does not work at all" is an exception

    Nope, a Play store "support specialist" just told me: "I tried to create a refund request but its not allowing to create one since the date of the transaction is out of our refund policy as we can only process refunds for up to 120 days only after the transaction was charged."

    • windexh8er  2 hours ago

      Your credit card company will reverse it for you. A non-working product with unanswered emails will allow you to easily get your money back while also giving the middle finger to Google.

      3 replies →

  • stavros  3 hours ago

    I've never succeeded on getting a refund with Google. There were a few apps that tricked me into buying a subscription (namely Musescore and Yazio), I immediately asked Google for a refund because I didn't actually get what I thought I was getting, and they denied me both times.

    Now I just don't buy anything on the Play store that I can't afford to just be outright scammed on.

    • tomrod  38 minutes ago

      Two that I lost on play store:

      1. World of Goo. Bought by Netflix, sunsetted, can't install old versions anymore

      2. Monopoly. Bought by EA. Sunsetted/renamed to zzzMonopoly. Can't install old versions anymore.

      FDroid has my attention since these happened.

TheRoque  1 hour ago

Why would you pay for such feature ? Termux is basically a small Linux in your pocket and has anything you'd ever need regarding SSH