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Comment by smileybarry

5 hours ago

If you haven't already, you can ask Google for a refund on that (the second, recent) in-app purchase:

https://support.google.com/googleplay/answer/15574897?hl=en

The policies are "up to 48 hrs after purchase" but I'm sure "purchase does not work at all" is an exception. (It is on iOS)

I've never succeeded on getting a refund with Google. There were a few apps that tricked me into buying a subscription (namely Musescore and Yazio), I immediately asked Google for a refund because I didn't actually get what I thought I was getting, and they denied me both times.

Now I just don't buy anything on the Play store that I can't afford to just be outright scammed on.

  • Two that I lost on play store:

    1. World of Goo. Bought by Netflix, sunsetted, can't install old versions anymore

    2. Monopoly. Bought by EA. Sunsetted/renamed to zzzMonopoly. Can't install old versions anymore.

    FDroid has my attention since these happened.

  • Was you able to eventually unsunbcribe from Musescore?

    • Yes, I could unsubscribe from both easily, but I wanted a refund because I couldn't use the subscriptions.

> I'm sure "purchase does not work at all" is an exception

Nope, a Play store "support specialist" just told me: "I tried to create a refund request but its not allowing to create one since the date of the transaction is out of our refund policy as we can only process refunds for up to 120 days only after the transaction was charged."

  • Your credit card company will reverse it for you. A non-working product with unanswered emails will allow you to easily get your money back while also giving the middle finger to Google.

    • I believe that will result in Google locking you out of your Google account, including Gmail, YouTube, any Google Cloud projects, etc.

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