Comment by Spooky23

The Windows ecosystem is insanely complex. And they supported it, because of the focus on QA and testing the company adopted 20 years ago after the Blaster worm.

I have a few pretty awesome teams stuck managing windows. They find bugs all of the time. The process of fixing them now practically requires a detachment of druids and Stonehenge to track where in the windows/lunar/solar cycles we are and how to deal with the bullshit & roadblocks the support and product teams throw up. If you fall for their tricks, you’ll miss the feature window… no fix for 18 months.

It used to be much easier as a customer in ye olden times, and I never felt that the counterparty at Microsoft was miserable or getting punished for doing their jobs. We feel that now as customers. You didn’t establish relationships with engineers like with other vendors, but there was a different vibe.

The focus of the company moved in to Azure, service ops, etc.