Comment by smcl

Heathrow is a fucking miserable place with spiteful staff and it would not surprise me one bit if someone decided to fuck with a traveller this way. I saw a girl running to catch a bus to another terminal for a connecting flight, and the guy controller her made an enormous stink about her "breathing on me". She was polite and apologetic but she got pulled aside and made to wait for everyone else to get through, got sternly chastised before being allowed to continue (whereupon she missed the connecting bus and presumably her flight). Same trip I saw them them shouting and swearing at disabled travellers who needed wheelchairs. Every other member of staff in the airport was stood around fucking with their phones and seemed furious whenever they had to do their job.

Horrible airport, avoid at all costs.