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Comment by augusteo

8 hours ago

The "1000 people in India watching cameras" reveal was the moment the magic died. Once you know the wizard is just a guy behind a curtain, you can't unsee it.

The interesting question isn't whether the tech was ready. It wasn't. The question is whether Amazon learned anything useful from the attempt.

Computer vision for retail checkout is a legitimate hard problem. Occlusion, similar-looking products, people changing their minds. I've worked on CV pipelines and the gap between "works in the demo" and "works at scale" is brutal.

My guess: they collected a ton of training data from those human reviewers. Whether they'll use it for a v2 or just write it off, who knows.

Aside from the magic dying, which I agree with, another commenter in this thread says there could be false positives (whether from Indians or AI doesn't matter) you'd have to 1) notice by studying your bill later and 2) resolve by requesting refunds online.

Knowing this, it was over before it ever started. Beyond the masses of people already having aversion to the oddness of how it worked and likely never wanting to try it, these and others would swear off the store forever the first time they ever got charged for something they didn't take. No one wants to monitor and fix erroneous purchase errors.