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Comment by Razengan

1 month ago

For some services, like Anthropic/Claude's stubborn refusal to let you remove your payment method, deleting isn't even an option.

I ran into this with Sony. The website said to call, so I did. After 45 minutes on hold the guy just hung up on me saying he couldn’t help, without even really listening to me.

For a company that’s been hacked as many times as Sony, I find this to be pretty pathetic.