Comment by podgorniy
9 hours ago
TLDR: user reach and convenience (or avoidance of the inconvenience artificially created by the app store companies to ensure own monopoly).
App stores are another source of distribution of the platform. Apps create another engagement channel. Apps are another way to reach more people and keep them "hooked" longer (push notifications, tighter integration with the system). Poor performance of the website-only apps is often offputting showing lower retention and engagement metrics. People don't konow how to create a web app icon on the home screen, but know how to search for apps in the appstore.
Some platforms make website-based apps harder to create and manage (in the name of the resource optimisation or security). So no background players, no face-based logins, no airplay, battery drains way faster with web based apps, no proper file storage, hard to handle guestures, no restoration of the state of the pages, etc, etc.
When inside patreon company there is a question "do we do the native app or we keep the website" there is no good argument from project manager side why not to do the app as it increases all the metrics they care about and accept future possible risk that something will change from Apple side.
Thanks for taking the time to write this. I can totally see how my original message may have come across as snarky but it was honestly not intended as such. I sometimes feel like I don't understand my fellow humans at all and this is one of those times. I can see why patreon benefits from users using their app, but as an occasional user of patreon, as I say I am baffled that it's the sort of thing users will install an app for. It honestly never occurred to me to do so and as I say I use the website.
Cheers. It's hard to distinguish genuine from non-genuine people online. Especially when they ask things which appear trivial from where one stands. Thanks for having patience.