Comment by Jedd
3 hours ago
> but are awful at UX
This is such a weird trope.
For those of us who've used microsoft teams, jira, servicenow, salesforce, or basically any insanely popular (in the commercial if not upvote sense) products, it's unclear what is being compared to with these tired claims.
These are all products the ux direction of which is likely influenced more by corporate power dynamics. Sure, uxers are involved, the real power they have is a different question.
Everyone’s got their preferences, quality of ux is by definition subjective. That is what makes these discussions hard. Naming any examples will always have ”nah i don’t like that product” as counterpoint.
An equally weird trope us UX practitioners dumbing down UIs. It simply depends on who we are designing for.
As soon as developers actively hang out with real users in real life and genuinely observe them without intervening, i’m all for oss projects without uxers.
Disclaimer: did my master’s thesis on OSS UX.
> This is such a weird trope.
No, it isn't. Lots of non-trivial OSS desktop applications are clearly made by people with no interest in aligning with expected desktop GUI behavior. From Gimp with dozens of windows to LibreOffice which is slow and has bad font rendering. And those are the 'poster apps' for FOSS desktops, lots of apps are worse.
Gimp's single window mode was made the default years ago now, so that's not a great example anymore - there's scientific software that uses that paradigm that might work better, but most of that isn't OSS. Also, Libreoffice being slow and having bad font rendering seems pretty inline with Word nowadays...
Gimp may be a bitnof a bad example nowadays? Of course depends on your habits and standards.
Actually, I like Microsoft Teams.
I know this is controversial but I prefer teams to zoom and slack.
Those products likely have UI / UX people behind how they look, feel and behave. ;) Except maybe Jira, Jiras always been the Excel of ticketing.
Teams are decent, wdym?
Inb4: I've used ventrilo,team speak, mumble, discord, Skype.
It looks like you only use a tiny fraction of Teams' functionality. I agree, there's little to complain about when using it for IM/voice/video calls. When you start using it for other things, especially the enterprise features, it is bad. It is a resource hog, handles navigation poorly, has poor default settings, finding installed apps can be tough, etc.