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Comment by MichaelZuo

23 days ago

So they have no durable principles for deciding who or what to refund… doesnt that make them look even worse…?

7 comments

MichaelZuo

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necovek  23 days ago

Or they do, and two sentences from two different experiences don't tell a full story?

  • MichaelZuo  23 days ago

    Okay “they do” based on what more compelling evidence?

    Its not like the credibility of the two prior HN users are literally zero…

    • necovek  23 days ago

      I am saying there is no evidence either way: they had contrasting experiences and one GP established this means that company has no standardized policies. Maybe they do, maybe they don't — I don't think we can definitively conclude anything.

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