Comment by superfluous_g

Getting folks to care is essential in my experience. In coaching adults "what's in it for me?" is the end of my first section and forms the basis of their first prompt. Also how I cover risk - ie. "How do I not damage my credibility?". If you're asking people to break habits and processes, you've got to make them want to.

That said, the hands on approach here is great and also foundational in my experience.