Comment by maccard

Jira is fine.

Jira is excel for task management. OOTB setup works absolutely great, and then someone comes along who wants a custom field on tasks to support <something that they read about elsewhere> and now you have to fill in that custom field. they leave, and someone else comes in and adds a new one. 5 years later you have 11 new fields that partially overlap, some are needed for some views, some are needed for other, but you can't use default boards because person Y decided that they wanted to call Epics Feat's, and made a custom issue type.

And in the end, the people who actualy use those boards just export a filter to excel and work there...

People. The problem is people.