Comment by leros
10 hours ago
The quota we needed increased far beyond the usual was the YouTube API. The startup was a media editing and publishing tool, with a feature to upload videos to YouTube on your behalf. Uploading a video requires a ton of quota, which they gave us.
Regardless, dropping all quotas to 0 effectively killed our GCP account.
Interesting. I guess we’ve learned an important lesson in not building businesses around APIs that don’t have an SLA…
How many services have meaningful SLAs for extreme downtime?
Github and (parts of) AWS will give you a small discount at 0.1% downtime, a bigger discount at 1% downtime, and AWS will refund the whole month for 5% downtime. But beyond that they don't care. If a particular customer gets no service at all then their entire $0 gets refunded and that's it.
That was just a feature of the product to be helpful. Not a core function at all.