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Comment by preston-kwei

22 days ago

Thanks for your thoughtful reply. I really like that quote -- hopefully I start another company and think about distribution straight off the bat. Can I ask what the product was? Even just a general idea. And, how did you find the emails.

I've found myself procrastinating a lot when it comes to trying to acquire users. It's a lot more fun to build features than it is to do cold outreach. Yes, you found the site :).

1) Understandable, let me reply to the other 3 points to see if pricing makes sense after that.

2) We’re not trying to replace Calendly. Calendly is great for link-based 1:1 scheduling, but many execs still operate primarily over email and actively avoid sending links. Persona is an email delegation layer that handles inbound scheduling end-to-end: proactive follow-ups, coordinating across long threads, and dynamically rescheduling when higher-priority contacts come in. That distinction should definitely be clearer on the landing page.

3) Fair point that you’re not the audience. We’re focused on founders and execs who spend a meaningful amount of time coordinating meetings over email. For them, the pain isn’t finding a time once, it’s the constant back-and-forth, follow-ups, and reshuffling priorities. Not everyone can afford a human EA, and link-based scheduling tools can’t handle that level of personalization (talking to an investor is very different than a friend). Research we’ve seen shows execs still spend 6+ hours per week on scheduling.

4) That’s a good point, and we’re thinking along similar lines. Since Persona operates directly over email, there’s a natural distribution loop there, similar to Calendly links, and we plan to lean into that more deliberately. Would you be bothered if you were on our 23/mo plan and still had a banner there? Also, do you think there should be a free tier beyond the 14 day trial?

Thanks again for taking the time to respond.

> Can I ask what the product was?

Software for teachers. Teachers tend to talk to each other, which is great for distribution. On the other hand, they have very little spending power. But back on the other hand again, they don't get as many cold emails as execs do.

> Research we’ve seen shows execs still spend 6+ hours per week on scheduling.

Be very careful not to delude yourself here. No one is spending 6+ hours a week on scheduling who is willing to use your tool. That's almost a full workday. If you are at this point, you probably have a human assistant who handles this.

> Would you be bothered if you were on our 23/mo plan and still had a banner there?

Probably not. But if i were, i'd probably just upgrade to a higher plan.