Comment by JoBrad

Agree that someone should double down on competing with Office, but that alone won’t take them down. MS has spent decades listening to what SMB to large companies need, and has layers of absolute domination to bolster their lead. As an example, they have a stranglehold on catering to the Governance, Risk, and Compliance market. The most die-hard Linux folks I know turn to AD the minute they need to manage users and devices at scale. Need visibility into what is happening both remotely and locally, across your enterprise? MS has the typing and a smart sales deck that explains how you really just need another comparatively small investment to make your board sleep better at night. And that’s not even going into the license shenanigans they play to make Azure competitive against other clouds, for hosting MS-owned tools like Windows and SQL Server.