Comment by bawolff

On prudent choices: one thing I'm surprised about is that LLMs are showing me libraries and tools that I'd not found via search.

A boring one from today was about select, datalist or some custome element (which LLM can prototype) or some JS libs. Good breakdown; links to playgrounds, rough mocks so team could kick tires. It raises points the team had and had counterpoint to help drive decisions.

Even if AI were erased today, most SaaS companies wouldn’t exist in 5-10 years. Doing business with a small tech company that could run out of borrowed money or sell to someone who will destroy the product or just arbitrarily change the terms of service tomorrow is a liability. That’s assuming the hypothetical tech spend isn’t just eroding margin anyway.

it depends a lot on the application, I think, though certainly you can point to cloud services like Cloudflare or whatever Burger King was using to track how many times a clerk said "You Rule" (while capturing all customer audio data, which was then stolen by low-effort attackers) as high-risk; just because you don't feel the safety risks of outsourcing data to a black box on the cloud doesn't mean they don't exist, it just means you get to neglect them. when I headed IT at an SMB, I was given a lot of leeway, and our department had its own budget, so cutting out SaaS was a high priority so we could do more. if I were heading today with LLMs' present competency, I would have replaced much more, up to and including Salesforce which was draining the heck out of our budget despite us not doing anything technically interesting with it.

$40/head/year (including employees no longer with company) for a call metrics suite is low-stakes and relatively easy to replace what we want out of it, and this is an example of something we did replace with a $0 solution with my own abysmal-at-the-time coding skills. ~nobody's about to replace Microsoft suite, though (a couple replacements before me, they earnestly tried; there were still some laptops with OpenOffice on it; I admire them, but I'm not dealing with our sales team trying to figure out what an ODF is).

I love this "petty kingdom" budget model, by the way, as someone whose work personality could be described as "cheap analyst." I'm paying $40/month per head for Software X in your department, and I have an inferior replacement for $0/month/head which meets specs and which you can't quantify productivity loss for (essentially, it just looks ugly and feels bad). I can therefor cut that out of my budget entirely while meeting my obligations, and if *you* really want the decadent solution, *your* department can bear that cost. Either way, I get plenty more money to basically not have to be a dick (like charging careless employees for broken/stolen equipment, or getting an above-expectations solution for ADA employees); and sometimes, maybe some antennas show up on the roof which would be difficult to justify cost for if asked, but I'm way under-budget so nobody would.