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Comment by selcuka

19 days ago

> That did not go down well

Enterprise customers are more likely to use a product that they paid $1M over the same product that they "only" paid $40K.

If it was a one-time contract and you get paid for it, what they do next is their problem, not yours.

It was a case of pay $1M and take no responsibility vs. set a budget of 40K and own it internally.

When salesforce leaks your customer's information, whoopsie! not our fault! it's salesforce!

And yet they're far more likely to have the leak. BASICALLY.

  • In fairness to Salesforce, it was the garbage third party apps in their ecosystem which got compromised and did the leaking, not Salesforce themselves.