Comment by danpalmer

No, there are companies that sell voice activated phone trees, but no one is getting results out of unstructured, arbitrary phone call answering with actions taken by an LLM.

I'm sure there are research demos in big companies, I'm sure some AI bro has done this with the Twilio API, but no one is seriously doing this.

All it takes is one "can you take this to the post office", the simplest, of requests, and you're in a dead end of at best refusal, but more likely role-play.