Comment by chickensong

> People definitely care

Sure people will care about things on paper or in conversation, but my point is that most don't care enough to do anything about it.

> There is no reason it should be like that

Most businesses exist primarily to make money, so they have all the reasons for their bad designs and behavior.

> They prefer working to non-working

Of course, but TANSTAAFL. We keep rewarding the providers with our money and data, so the beatings will continue if you want to keep up with the Joneses.

I hear the point you're making with the comparison to transportation, but you can't just build a road or a railway, while you can absolutely build software.