Comment by areoform
15 days ago
> and have them watch the 2-minute onboarding video
I'm going to be very honest here. The jock ain't watching no video. Dude has (possibly) early CTE. Do you think he has the attention span to sit through a two minute video? For a messaging app??
That's an automatic fail.
First, quarterbacks are not typically the concerning position with respect to CTE. Second, because he plays football he doesn't have a 2-minute attention span? "Dumb jock" is about as accurate as "ignorant HN poster". Third, he either spent 2 minutes learning how to use discord, or stumbled through it long enough to learn, why can't he do the same thing with Zulip? Would it help if they chopped it into a dozen TicToks?
They were needlessly inflammatory, but none of that changes the fact that something requiring you to watch a 2-min video to get started does not pass the [non-inflammatory term for non-technical person but you know what I mean]-test.
I'm saying this in a jocular tone, because - otherwise - the reality is too depressing. But I know people like this.
Anyone with a large enough social group will have some people like this. These are people who've engaged in football, boxing or contact sports like rugby. Or, people with severe ADHD. Or have had some kind of traumatic brain injury. These are real users and they're my friends.
I won't switch to using your application if they're going to be left out in the cold.
If a messaging application can't be used by that person, then that's a default fail. I'm not going to expose them to it.
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It's not required. It's just there if you want it. Zulip is easy enough to jump into, especially if you have friends who actually care to onboard you into a community.
Adminning a Zulip for a small community group, I've actually found I have better tools to help with this. E.g. in Slack, we had constant nags to "please reply in the thread!" In Zulip, I can just move messages where they belong, and either leave the automated notes there to show where the messages went, or DM the person to let them know what I did.
Rather than getting outraged about prejudices that you don't want to be true, try to see the point of the response you are replying to: if you need to watch a two minute video to understand a chat application then it does not have a good user experience.
Tbf, Discord takes way more than 2 minutes to understand.
But reveals it step-by-step. When you click on a Discord link without an account, it says: Hello! What is your name? You check there are no faefolk around, and then type your name. Now you are in the chat room and you can chat to people.
A lot of discords have hoop jumping for rules or explainers. Then Nitro nags almost immediately and periodically thereafter. Server ops beg for Nitro boosts/packs.
I've gotten through a few of these, but they're not trivial.
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discord lost me at having to use task manager to shut it down on Windows.
I am using it every day but never saw the need to download it.