Comment by spencerldixon

I'm building a tiny open source support desk: https://tinysupport.co

A friend runs a small manufacturing company and asked me to recommend a support tool. All the big names cost $20 per user per month, all trying to upsell AI agents and features a small business would never touch.

For a small team that just needs to answer emails without losing track of who replied to what, that feels crazy.

He just needs a tiny simple tool that does one thing well. So I'm building one.

Rails app, self host with Kamal on a cheap VPS, connect your email, invite your team, done. Still early days but it's really fun to solve these problems together in a real business.