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Comment by baq

5 days ago

Turns out people see value in imperfect experiences.

There’s a difference between tolerating something and seeing its value. I tolerate lines at restaurants, I don’t see value in them for me.

You’re also operating under the assumption that people always have a choice.

  • But you clearly see value in the restaurant experience, even with the shortcoming of a line. Or else you wouldn’t go.

    • You’re missing the point. The restaurant experience would be better without a line. I tolerate lines if the restaurant experience is good enough.

      If it is not, I go somewhere else. “Going somewhere else” is not always an option when it comes to computers/software.

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