Comment by lucb1e

> This sounds like a cultural mismatch with their lawyers.

Note that the post never mentions lawyers, only the title. It sounds to me like chatgpt came up with two dozen titles and OP thought this was the most dramatic one. In the post, they mention it was a data protection officer who replied. This person has the user's interests as their goal and works for the organization only insofar as that they handle GDPR-related matters, including complaints. If I'm reading it right, they're supposed to be somewhat impartial per recital 97 of the GDPR: "data protection officers [...] should be in a position to perform their duties and tasks in an independent manner"