Comment by Aurornis

I have one circle of friends who are barely online at all. Their phones exist for minimal e-mails and texts and that's it. A couple don't even have a dedicated internet connection at home. Their experience on Facebook wouldn't be good either.

I do agree with your general sentiment, though: Many complaints about Facebook come from people who don't want to invest time into finding their friends online and engaging with friend content. They log in, see what the article sees, assume that's all there is, and abandon it. Most people just move on, but a few will complain about Facebook based on their limited experience from 10 years ago.