Comment by KronisLV
7 hours ago
> We understand that a subset of these users were not aware that this was against our ToS and will get a path for them to come back on but we have limited capacity and want to be fair to our actual users.
It feels like a good default for this would be something similar to video game bans: where you get a "vacation" from the service with a clear reason for why that is, but can return to using it later. Given how much people depend on cloud services, permanent bans for what could be honest mistakes or not knowing stuff would be insane.
Getting your Google Workspace account nuked because an employee hooked their company Gemini account to OpenClaw would certainly be a novel business risk.
Isn't that pretty much par for the course for these megacorps? Account gets banned as a disproportionate response to something minor, or in many cases for no explicable reason at all, and anyone without enough of a platform to do "bad PR escalation" via social media or traditional media gets to learn the hard way that their "customer service" is just a brick wall that can't or won't do anything about it.
Adopting a massive dependency on a single company is generally a mistake.
Heh, how long before the few remaining companies left share their ban lists like casinos and you pretty much get blacklisted from the internet
As far as I can tell, most of the offenders just had their access to Antigravity and Gemini CLI suspended, not the rest of the Google ecosystem.
There are probably some boundaries set by Google's legal team, especially for Workspace.
Google services are banned at the very large company I work at and that's not because they are technically poor.
It's just that the last time we had to deal with their customer support, they were so bad someone at the exec level said they were banned from now on. It's to the point we have to explicitely schedule high level meetings and carve out exceptions when they happen to buy products we use.
We work with nearly everyone in the cloud space except Google. That should tell you everything you need to know.
what you described is that using google is a novel business risk
Google has gigantic power over its users. Consider that for some reason, Google banned your gmail account, which you are using for large number of logins for different essential services.
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yes. i am not using google ai services because i am afraid i might accidentally get permanently banned
I posted an "Ask HN" around this a while back. I think we will see a lot more of it and we will be hurting legitimate users. I like your temp ban idea but I doubt they would give reasons why.
https://news.ycombinator.com/item?id=40784126
> give reasons why
Because it'll be an LLM guided bot handing out bans, so no one will actually KNOW why.