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Comment by Gigachad

4 days ago

This feels like when 3D printers hit the consumer market and everyone declared that buying things was over, everyone will just print them at home. There's tons of benefits to standardised software too. Companies rely on the fact they can hire people who already know photoshop/xero/webpack/etc rather than having to train them from scratch on in house tools.

Business software is also useful because it gives companies a process to follow that even if not optimal, is probably better than what they’d come up with on their own.

  • The flexibility of big source of truth systems like ERP and CRM is sometimes (often) a downside. Many times these companies need to be told how to do something instead of platform vendors bending over backwards to enable horrible processes

> Companies rely on the fact they can hire people who already know photoshop/xero/webpack/etc rather than having to train them from scratch on in house tools.

Yeah, I've seen perfectly good flexible in house products abandoned because it was just easier to hire people who knew Salesforce or whatever.

But the true AI Believer would object you don't need to hire anymore, you can just get more agents to cold call or whatever :)

What ever happened to that?

  • They became much like woodworking or power tools. Accessible to anyone who wants them, but still requires an investment to learn and use. While the majority still buys their stuff from retail.

    • Or rents a printer for one-off designs. Unless you 3d print on the regular it's easier to pay someone to print one-off designs. You get a printer that gets regularly used and services and a knowledgeable operator. Not at all dissimilar to fancy commercial sign printers. In a past life working at $large-uni we really did try to make those damn things self-service but it was so much easier for the staff to be the print queue.

  • It turns out they're really great at building toys, cosplay gear and little plastic parts for things, but in general not that useful in most people's daily lives. Kind of like Ai.