Comment by dyates
7 hours ago
In my last conversation with a Google support person, I was sent a clearly LLM-generated recommendation to switch to a competitor's product. Either they're not doing this, or the support person wasn't using Gemini.
7 hours ago
In my last conversation with a Google support person, I was sent a clearly LLM-generated recommendation to switch to a competitor's product. Either they're not doing this, or the support person wasn't using Gemini.
It's standard practice for customer support people to chase away unprofitable customers (in the US; no idea how Google works). Human or LLM, they may simply not want your business.