Comment by jrjeksjd8d

Square is a great option for selling crafts at a market once a month. I tried to use it for a proper multi-channel retail store and it immediately fell apart:

- the e-commerce integration (Weebly?) is very limited and the resulting sites are dog slow

- the POS itself and the backend don't work when you have hundreds of SKUs and many variants

- there's very little customization or support

My business wasn't huge but we were doing ~300k revenue annually online and in-store. We started on Square, tried Lightspeed (also garbage) and finally ended up on Shopify (best of a bad lot).

Despite making noise about "supporting small business" Shopify makes most of their money from e-commerce for giant brands. They've tried to juice returns from small customers with merchant cash advances but my sense is they make more doing professional services for big e-commerce brands