Comment by eastbound
2 days ago
> Well, Privacy.com won that dispute and I got that money back.
Well, it seems like ChatGPT’s automated litigation resolution with Privacy.com got lazy. I wonder how a company with an AI can lose in a dispute instead of smokescreening the opponent with legitimate arguments and legalese.
It helps when you have a video posted on social media the day you cancelled and a video of talking to a clueless AI customer retention system that seems to not agree or understand how time works.
Also, chargeback dispute is limited to 3 rounds of back and fourth by Visa and MasterCard both. They don't get to endlessly come back etc.