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Comment by itsyonas

1 day ago

When I type in 'DELETE', the button just stays disabled for me. When I tried to make the request through their 'Privacy' portal, I receive a mysterious 'Session expired' error message, and now I've been locked out with the message 'Too many failed attempts'...

Did you type in your email? It seems already filled in because it shows you your email address as the placeholder text but you need to fill in.

Pour one out for the dev who got called on saturday morning to break the account deletion process

  • If he breaks it for a day or two half the deletions won't happen.

    That said, I doubt there's very many.

    • The lament I think is more that this is a kind of "dark pattern" that's not really regulated. IMO it should be as easy to delete an account as it is to sign up. To my mind, this is very similar to subscribing/unsubscribing which IIRC is regulated now.

      The overall point I'm making is that it is "gross" when companies do stuff like this and yet there's zero accountability. Or when it comes to reliability of account deletion tech companies put up their hands and say "whoops technology is hard."

Probably, on the backend: “Server Error 500: Users deleting OpenAI Accounts too fast. Try again later.”

Make sure you enter both DELETE and your email above.

It took me a minute to see this.