Comment by jermaustin1
5 hours ago
A former boss of mine took off to Everest for a month leaving me (a 22 year old, at the time) in charge of the office. I was out to dinner with my now wife when I got a call from a very long phone number I didn't recognize, so I ignored it. I then got another one right after, and picked it up. It was my boss, he needed me to log into his personal email to grab a phone number for the medical insurance he purchased for the trip, because he had been vomiting for days due to altitude sickness, and needed a medical evacuation.
That was the most stressfully hard to use phone call I've ever had. The delay was nearly 10 seconds, and eventually I just said I was only going to speak yes or no, if he needed a longer answer he needed to shut up. And that worked. We no longer talked over eachother.
Maybe you bring back radio etiquette and just say "over" at the end of every thought?