Comment by bityard
7 hours ago
Yes. But also, lay users are not nearly as dumb/incompetent as UX designers allege when they rationalize removing features to "simplify things."
7 hours ago
Yes. But also, lay users are not nearly as dumb/incompetent as UX designers allege when they rationalize removing features to "simplify things."
Not a UX designer, but having supported systems for decades I don't agree with your statement. If you got the system down to a single button that said 'Do' the user would still somehow screw it up.
It's simple, when you really think about it. Just remove the user. All such pebkac and id-10t errors immediately resolved.