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Comment by phkahler

2 days ago

>> I find that when refuting people, instead of outright debasing their position with a right/wrong dichotomy, it works better to illuminate the possibility there is a larger breadth to the viewpoint. In this way, both views can generally share the same space. Healthily, if one can add such a descriptor.

This can be exhausting. When arguing product characteristics at work, I'm often tempted to say "that's terrible" or "nobody wants that". In my mind those would be factually correct based on my experience and understanding. But I still have to bite my tongue and remember the specific reasons those are bad ideas and "make a case". It is always received better with supporting information rather than presented as a fact. It helps me if I think of it as persuasion or education which is worth the extra time.