Comment by mcherm
20 hours ago
That's not an equivalent analogy. A better analogy would be to say I had a bank account and I told my bank to call up Joe on the phone when confirmations were needed. I still have the account, but I have fallen out with Joe. I want the bank to call somebody else, but they refused to do so, even though it's my account and I'm paying the bill for it!
And we're paying extra for support!