Comment by jsiepkes

While the Neo is a nice notebook, I think you are overestimating it's durability advantages.

> If you're a school IT department buying these in volume, you want something that actually lasts more than a year before pieces of plastic begin chipping off, hinges start wearing out, etc. And you want something that's easy to clean / sanitize sticky little kid fingerprints off of, and also to undo e.g. residue (from kids who thought it'd be a good idea to stick stickers on their take-home laptop) without worrying about either the adhesive or the thinner permanently damaging the chassis.

If you manage to break a plastic cover, that amount of force will certainly also dent, bent and/or dislodge the aluminum cover of the Neo.

I've never seen or heard about plastic chipping off due to normal use (i.e. just wear). In the EU chipping-off plastic due to wear (with normal use) would fall under warranty. I have seen aluminum covers on high-end HP notebooks being bent, dent, etc. For example when transported in a bag, with other things in it, aluminum is more likely to get damaged.

All major brands (Lenovo, HP, Apple, etc.) have at some point had issues with hinges. I think it's even fair to say that Apple isn't known for being particularly forth coming about acknowledging problems with hinges and issuing service advisories to repair those under warranty even when it's a known issue.

> good idea to stick stickers on their take-home laptop) without worrying about either the adhesive or the thinner permanently damaging the chassis.

Getting stickers off plastic covers vs getting stickers of macbook covers doesn't really matter in difficulty. If it is problematic for plastic, it's probably going to problematic for aluminum as well. There are a lot of cleaning agents aluminum doesn't like, which cause white-ish stains in it. You can test that yourself by putting an aluminum breadbox in a dishwasher.

> Also, Apple can now promise that you can keep a pile of spares and spare parts, and swap parts between them easily, replace consumables like batteries, etc.

Right now the Apple self-repair program is, from a financial standpoint, pretty much a gimmick. The costs are so high, you are better of going to the Apple store. Also the swap-able battery is going to be mandatory in the EU so that's something all notebooks will have. Schools usually aren't that interested in starting a repair shop.