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Comment by alstonite

19 hours ago

My AirPods Max 1 left a headband dent in my skull from how poor the quality of the headband was after more than a year of daily use. They also are super heavy and don't travel well at all.

Apple deciding that, on their 2nd refresh of these (after usb-c), they still aren't going to fix those fundamental issues is very frustrating for what feels like a very disproportionately expensive product (even by Apple standards).

I'm now a very happy QC Ultra 2 user. Can't recommend enough.

>My AirPods Max 1 left a headband dent in my skull from how poor the quality of the headband was after more than a year of daily use.

You should get checked out. No adult should have a dent put in their skull by headphones.

  • I hope that commenter was being hyperbolic. I have heard of headphones making visible impressions or “dents” in the soft tissue and msucle after long periods of use (Google Tyler1 headphone dent if you don’t believe me), but such a dent would disappear within minutes or hours. An actual deformation of the skull due to headphone-wearing would definitely be strange.

  • That's not true. After an hour of wearing AirPods Max 1, my skull dipped temporarily in where the two bands are.

    It's a horrendous headband design. All the pressure is on two thin bands. The middle fabric doesn't actually do anything.

Yea I ran into the exact same issue. My workaround was buying a silicone band that wrapped around the top of the set to help as a sort of "2nd layer."

It isn't perfect, but it makes them wearable.

Pretty incredible oversight by a company that focuses so much on "design."

The bands sell pretty well on Amazon from what I can see so this isn't an isolated issue.

  • Interesting. Echoes the failure of the original Vision Pro knit headband, Version 2 of which is much better — but it took 2 years to appear!

    • It took Apple realizing that putting fashion so far out ahead of function on Vision Pro was costing it usage to see the dual strap. The ergonomics of the first strap were dog shit, and everyone, certainly Apple, knew years before Vision Pro launched that a dual strap was the only way to make longer sessions viable. But a dual strap was also uglier, and Vision Pro already had acceptability problems.

      Look at the marketing materials for Vision Pro using the single strap. Next, look at the marketing materials with the dual strap. Which one of those would sell better into an office context where at least half the population spends considerable time fixing their hair. Which one looks slightly futuristic and which looks like a CPAP headset.

      "How it looks" led Apple to ship a deficient strap, one that made the device actually hurt to use. And how it looks is why Apple stuck with that garbage strap for 18 months despite knowing from extensive user research that the dual strap was superior ergonomically, and despite having already done the R&D for the dual strap.

      It was only when Apple had mostly given up on Vision Pro, understanding that the user base wasn't going to hockey stick, that fashion was already a complete failure, that they began offering the sillier looking but infinitely more functional dual strap. After 18 months, all Apple had was its existing user base, selling only a few thousand devices a month, so it shifted from growth to sustaining and that's what the dual strap and M5 logic board swap was for, holding onto the few users it has until it could figure out how or if to proceed with the product line.

      That's not the case with Apple's headphones. That strap could easily be a lot higher quality without being a lot less fashionable.

A literal dent in your skull?

  • It’s not in the skull, it’s in the soft tissue on top of it. I’ve had the same dent after wearing them for a while, it comes out after a while.

  • Not the skull, but probably the scalp. Our scalp is made up of skin, fat, and muscle. When you press a rigid object against it for hours every day, that soft tissue temporarily compresses. It happens to my kid who wears headphones for gaming. It's the same mechanism that leaves red marks on your nose after wearing glasses, or grooves on your ankles after wearing tight socks. Wash your hair, give up on the headphones, and it'll return to normal.

    The QC2 are about half the weight of the AirPods Max, and apparently the mesh in the AirPods Max band sags, and allows the metal bars to "dig in" to your scalp. Enough to cause irritation, but 400 or 500 grams resting on your head can't mess with an adult, developed skull.

  • Yeah. My bone grew around the two plastic pieces of the band because the mesh in the middle lost all of its springiness.

    One day I felt my head and decided that I was switching as soon as a competitor refreshed.

I'm also a Bose QC user and I can't speak highly enough about them. Best piece of tech that I ever bought. Going on three years now and they are still like new. I have three very loud, rambunctious kids and they are a life-saver.

I thought that any headphones would leave a dent in your head? At least that's been my experience, and I don't think my headphones are nearly as heavy as these things.

I've traveled extensively with my AirPods Max. I just toss them in my backpack with whatever else is there and move on. They travel a lot better than my Bose ones did with the bulky case. I much prefer Apple's approach here.

They will replace worn out fabric on the v1s with AppleCare. Have to send them in but it works.