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Comment by threatofrain

4 days ago

Why can’t people just ask for simpler, less custom, prebuilt websites? If you want a custom app then you can always create spaghetti logic, but does a restaurant or small accounting firm really need that?

From what I've observed in different parts of the world, small restaurants, hair salons, beauty salons, boutiques, etc. all go straight to Facebook/Instagram. Opening hours and driving directions are already there, menus/offers are in the gallery - together with pictures of the meals or whatever they are selling. Contact forms are replaced with a WhatsApp number. Testimonials are the customers comments. If there are negative ones, either respond for bonus points or just outright delete them.

Restaurants don't even need a dedicated take-out ordering section since delivery apps cover that too.

I rarely see Squarespace or Wix.

> Why can’t people just ask for simpler, less custom, prebuilt websites?

They already do.

e.g. our landscaper's website is something like:

bobslandscaping.landscaper.com

It handles the invoices and hosts his basic contact information etc. Sounds like a great business to be in to be the hosting company for this.

>but does a restaurant or small accounting firm really need that?

Where I live in my part of Europe, most small restaurants, cafes, bakeries etc. only use a Facebook page and their Google maps entry to share their menu, phone number and interact with the customer base. They have no use to spend time and money owning and maintain a website, plus the advantage of even grandmas knowing how to update a Facebook page versus stuff like shopify or squarespace.

  • With a website that has a table reservation system you don't have to get interrupted by the phone all the fucking time by people when you're trying to chop onions or set tables.

    • Dine-in restaurants that are on the fancier side sometimes have that. I know US is phone call adverse but phone call appointments and bookings via talking to a real person rule here. Austria is very old school both in terms of service offerings and in consumer behavior (cash based, tech adverse, etc)

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Instructions unclear: my website is now advertising the logic of spaghetti for an Italian restaurant.