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Comment by mgash

4 days ago

If you have video evidence showing that Amazon just left your package out in the open then someone came up and nabbed it I'm sure Amazon would just send you a replacement if only to keep you happy as a customer.

Does amazon ask for evidence? Serious question. I’ve never had a package lifted off my doorstep, but every other issue i’ve had has been auto approved with no need for photo/video evidence.

  • I believe it’s based on risk thresholds, if you buy things 52 weeks a year and this is your first time ever claiming a stolen delivery, you’ll get approved hassle-free. If it’s your tenth claim this year, expect more grilling.