Comment by pea
4 days ago
The darkest UX pattern I have ever hit is trying to cancel Google Workspace; whereby they disable the scrollbar on the page so you cannot actually get to the cancel button.
4 days ago
The darkest UX pattern I have ever hit is trying to cancel Google Workspace; whereby they disable the scrollbar on the page so you cannot actually get to the cancel button.
Yes, I want through this last year and documented it in a screencast. This is how it looks https://mstdn.social/@can/115243851196253381
How is this legal?
Don't assign to malice what can be explained by incompetence:
* new automated UX experiments starts * the UI bot made a change that made the page unscrollable * the experiment has a much higher rate of retention then the control (because people can't scroll) * the experiment is deemed a success by results analysis (no one looks at the page to see WHY) * the experiment is blessed as the new pipeline
Such an obvious business improvement made by Gemini !
How about "don't assign to incompetence the malice that can result in big bucks"
>Don't assign to malice what can be explained by incompetence:
OK, if it is a bug, what are the different time frames for people experiencing this pretty serious bug?
[dead]
It's probably not but no one has challenged them on it.
It's legal until somebody sues them.
Oh yes, I have had that! I tried disabling workspace for my brother-in-law through screen sharing and I thought it was a screen sharing issue. I successfully did it on my own computer but I’m glad to learn this was probably on purpose. I’m not crazy!
I get this on cookie consent modals too
Hanlon's razor applies.
I think there needs to be a new kind of 'razor': 'Never attribute mistakes to stupidity that benefit the ones making them'
The dressing up of purely malicious or greedy actions as merely resonable ones, that were executed poorly has become incredibly prevalent in the modern world.
It’s Grey’s law: any sufficiently advanced incompetence is indistinguishable from malice.
https://en.wikipedia.org/wiki/Clarke's_three_laws
one time had cancel Google Colabs and really I couldn't figure out have to yell at them in support ticket to remove my subscription (eventually they did)
Welcome to the future :)