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Comment by ProjectArcturis

1 month ago

You neglected to mention: - It was company policy to keep coffee excessively hot (180-190 degrees Fahrenheit, vs 140 or so for coffee brewed at home). This was to make customers drink it more slowly and request fewer refills

- Other customers had suffered similar burns, and McDonald's knew about it and did not change the policy

McDonald's, then, was willfully and inevitably causing injury to random customers in order to save themselves a few cents in coffee.

In light of those facts, I think a $2M verdict was too low, and the executives who decided to continue keeping the coffee that hot should have been criminally charged with reckless endangerment.

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ProjectArcturis

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hn_throwaway_99  1 month ago

> 180-190 degrees Fahrenheit, vs 140 or so for coffee brewed at home

Did you just make up that 140 number? To add to the other sibling comment, SCA (https://sca.coffee/) requires that water contacts the grounds at a temp of 195-205 F and that the coffee be at a temp of 175-185 up to 30 mins after brewing in order to certify home brewers:

> The SCA ensures that the brewer's carafe is appropriately sized for its designated machine and can maintain the coffee's warmth. Specifically, the brew must stay within the range of 176 °-185°F (80°-85°C) for at least 30 minutes post-brew. While retaining this warmth, the machine must never actively reheat the brew, ensuring the coffee's nuanced flavors remain intact. (from https://us.moccamaster.com/blogs/blog/certified-by-the-sca-m...)

Then you say

> Other customers had suffered similar burns, and McDonald's knew about it and did not change the policy

Again, lots of people cut their fingers off, accidentally, with knives. I don't think this means knife makers were "willfully and inevitably causing injury to random customers" because their product was too sharp.