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Comment by ChrisMarshallNY

7 hours ago

They also tend to hate technology, because us nerds are often unbearable.

They hate having to go through people that get them upset, in order to use their kit.

Not just tech (although it’s more prevalent). People who are “handy” can also be that way (but, for some reason, techies tend to be more abrasive).

I’ve learned the utility of being patient, and not showing the exasperation that is often boiling inside of me.

Amen. I couldn’t have said it better.

In general for the 40+ years I’ve been a programmer I have detested the practice of not surfacing diagnostic information to users when technology makes it possible to do so in a clear and unambiguous way.

  • Most users tend to ignore diagnostic information.

    "What did the error message say"

    "I don't know."