Comment by graemep
5 hours ago
I think you are right, but I think what I said is also true.
People will notice some things. For example, with USB if they are using it for local backup they might notice, but with a lot of devices they will not. When they do notice, they will feel powerless.
Even if we had a wider choice, they are not well placed to pick products. There is no way they will know about details of things such as USB issues (a cable is slow, the device will not tell you if it is) at the time of purchase.
I think any of us just have to look at how many people ask us for recommendations on basic things like docks and adaptors to see how common this is. On top of that you can’t even trust what’s on the tin sometimes.