Comment by chris_money202
3 days ago
I feel like emailing the CEO in this case is just a no-op, the inbox is gatekeeped by his staff and very unlikely he saw your email.
That said, “inbox always open” means you should come with a problem AND a very well detailed solution. But question becomes if you had a detailed solution that was good, why wasn’t it ran up the org chart with buy in and why did it have to skip to the top.
The answer is “intricate politics and misplaced personal interests.”
But that's part of a great solution... it sounds like you might have had a good technical solution, but that's only half the solution in enterprise. If your technical solution requires another team to completely retool, its not a great solution overall.