Comment by jiggawatts

> But yes, there are fewer bugs and complaints

How do you know?

By that question I mean: Do you think there are fewer bugs because you hear fewer complaints from humans, or because you have a no-humans-involved mechanism for objectively evaluating the rate of bugs?

Even if you have a mechanical method for collecting bug reports, crash logs, or whatever, that can still obscure the true quality of the codebase.

One such example that I keep thinking about was the computer game Path of Exile. It has "super fans" that all have 10,000 hours of playtime that will swear up and down that it is one of the best games ever. When I first played it, I found so many little bugs and issues that I had more fun jotting them down than actually playing the game! I collected pages and pages of bullet points. None were crash bugs that would have been logged, and every one was the type of thing that players would eventually learn to work around by avoiding scenarios that caused the issue. I.e.: "Don't click to fast after going through a door because your orientation will be random on the other side, so you might be sent back to where you came from", that kind of thing.

Honestly and objectively measuring the quality of a software application (or any product) is hard.